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Please make checks or money orders payable to: Dave Dec, and mail to 3551 S. Monaco Parkway, #138, Denver, Colorado 80237 USA You can e-mail, fax, call an order in, or fill out the following Order form and click on the submit button:
The live Koi fish are impossible to return since customers do not have the facilities to prepare them for shipment. We guarantee them to arrive alive, but any claims must be made within 5 hours of arrival by telephone or e-mail. It is important to note that when we ship Koi, all arrive alive. Because of the nature of Koi to jump out of a new pond or tank during the first couple of days, it is the customers' responsibility to make sure that there are adequate precautions in place. We cannot be responsible for the customers' allowing the Koi to jump out, which is why we require immediate notice. We will replace any Koi that do not arrive alive, or refund their cost, at our option. We cannot be responsible for customers' pond water quality such as toxic chemical levels, inadequate oxygen, pH, chlorine presence, water hardness, temperature shock, parasites, bacteria, viruses, etc. All sales are final. |
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e-mail: KoiFishPonds@ymail.com Postal Address: 5082 E. Hampden Ave, Suite #138 Denver, Colorado 80222 Copyright © 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 All Rights Reserved. |